Thank you for shopping with Taylacasawall!
If you’re not completely satisfied with your purchase, we’re here to help.
Returns
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You may return most new, unused items within 30 days of delivery for a full refund or exchange.
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Items must be returned in their original condition and packaging.
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Custom-made or clearance items are non-refundable unless defective or damaged.
Return Process
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Contact our support team at contact@taylacasawall.shop with your order number and reason for return.
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We’ll provide return instructions and the return shipping address.
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Once received and inspected, we’ll process your refund to your original payment method within 5–10 business days.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.